4 Questions to Ask Your Storage Facility

January 1, 2020

Why Should I Choose This Facility?


With thousands of self-storage facilities out there, it’s important to match the right one with your specific needs. Asking this question allows you to find out unique things a facility has to offer that others don’t, thus helping the decision process. This question also opens up the floor to the employee to try and get you to become a tenant.


How Does This Facility Prevent Illegal or Criminal Activity?


When using a storage unit, you’re putting trust in the facility to ensure your items stay safe and untouched. Gates, codes and access keys are a good start, but if there aren’t cameras in place, criminal activity is more likely to occur. It’s also a good sign to observe the employee’s attitude toward security – if they don’t seem proactive now, chances are they aren’t keeping a close eye on the rest of the facility.


What Is the Exact Amount I Will Pay Upfront? Each Month?


It’s not uncommon for a self-storage facility to charge taxes, fees or penalties, so it’s best to know exact costs before signing on the line. This will not only bring you peace of mind, but can dismiss future confusion for pricing. If the employee is unable to give you a clear breakdown of fees, it’s best to stay away to avoid any unpleasant surprises.


What Precautions Are Taken to Ensure My Items Are Kept in Good Condition?


If storage units are not properly maintained, pests or other unwanted critters may get into your belongings. It is up to the facility to ensure the grounds are kept clean and secure. Asking this question will allow you to get a clear breakdown of proper cleanings, pest control and inspections. Requesting a tour of the facility is a great way to get a glimpse of how the property is maintained.


For more information about getting a storage unit, call the professionals at Noah’s Ark.

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